You’ll find us on the ICO’s public register as Benaiah AI Ltd, registration number ZC295726.

The short version

  • Who: Benaiah AI Ltd, the company behind Telephonist and Still Ask.
  • What: registered with the Information Commissioner’s Office (ICO), the UK’s data protection regulator. Registration number ZC295726.
  • When: registered on 6 November 2026. Registration renews every year; our current entry runs to 5 November 2027.
  • What it isn’t: an approval, accreditation or endorsement from the ICO. It’s the legal baseline for handling personal information in the UK.
  • Check it: our entry is public on the ICO’s register.

Who is the ICO?

The Information Commissioner’s Office is the UK’s independent regulator for data protection and other information rights law, including the UK GDPR, the Data Protection Act 2018 and the Freedom of Information Act 2000. It publishes guidance, handles complaints from the public and takes action when organisations get data protection wrong.

What registration means

Under the Data Protection (Charges and Information) Regulations 2018, organisations that use personal information must pay a data protection fee to the ICO, unless they’re exempt. The ICO lists every fee payer on a public register: the organisation’s name and address, its registration number, when it registered and when its registration expires, and any other names it trades under.

So our entry tells you who we are, where to find us and that we answer to the UK regulator. It’s a baseline every organisation in our position has to meet, not a badge: being on the register isn’t an approval, accreditation or endorsement from the ICO.

Why it matters for Telephonist

Phone calls are personal. A call can carry someone’s name and number, why they’re calling and anything they choose to say. When a business hires a Telephonist, we handle that information for the business, as its processor, and we’re responsible for our own customers’ accounts too.

Here’s what we’ve already promised in our privacy notice:

  • It says it’s an AI. Every Telephonist says it’s an AI at the start of the call.
  • Your calls don’t train AI. We never use your calls or messages to train AI models, and we never sell your data or use it for advertising.
  • Breaches reported fast. Our data processing terms commit us to telling a business within 24 hours of becoming aware of a breach affecting its data, and list who processes that data and where.
  • Kept apart and encrypted. Each business’s records are kept separate and shown only to its signed-in owners, and every connection between Telephonist, our customers and our sub-processors is encrypted in transit.
  • Recordings only with notice. If a business turns recording on, a call is recorded only after a spoken notice is confirmed, and we ask our provider to delete recordings after 30 days.

The full list is in our commitment to customers.

What it covers

The registration is for the whole company: Benaiah AI Ltd, registered in England and Wales, company number 17403584. Both of our brands are named on the entry: Telephonist, our AI switchboard for businesses, and Still Ask, our work on non-invasive brain–computer interfaces and its patient registry.

Questions about your data

Email privacy@telephonist.ai, the data protection contact on our registration. To give feedback or make a complaint about a call, email support@telephonist.ai.

If you’ve raised a data protection concern with us and you’re not happy with our answer, you can complain to the ICO.

Check it yourself

Search the ICO’s register for ZC295726 or Benaiah AI Ltd, or go straight to our entry. You can download our registration certificate from there too.